Terms and Conditions

 

1. Introduction

These terms and conditions ("Terms") govern the provision of handyman, repair, and maintenance services by Finest Fix LLC ("Company") to its clients ("Client"). By engaging in any services provided by Finest Fix LLC, the Client acknowledges and agrees to these Terms.

 

2. Definitions

Company: Refers to Finest Fix LLC, the provider of handyman, repair, and maintenance services.

Client: Refers to the individual or entity availing the services of the Company.

Repairman: Refers to the skilled professional(s) dispatched by the Company to carry out the requested services.

Materials: Refers to any necessary products or supplies, purchased for the job, to be incorporated in the work.

 

3. Standard Labor Rate

The Company's standard labor rate is $95 per hour per repairman, with a minimum charge of 1 hour. After the first hour, labor charges will be pro-rated, rounding up to the nearest quarter hour. Unless agreed otherwise, every job will be billed using the standard labor rate, on a ‘time-and-material’ basis. Time starts upon arrival to the job and stops at the completion of the work for that day.

 

4. Dispatch Fee

There is a dispatch fee of $50 per job.

 

5. Additional Work and Materials

If the Client requests additional work during the service visit, and the repairman has time in the schedule to get it done that day, he may proceed with the work and it will be billed at the same standard labor rate as specified in Section 3. If a job goes over 8 working hours in a single day and the client requests for a repair man to stay the rate of $130 will be billed for any hours over 8 hours.

The cost of materials purchased by the Company will be billed to the Client with a markup of 15%.

 

6. Cancellation and Rescheduling

If the Client decides to cancel or reschedule the service request less than 24 hours prior to the scheduled appointment, the fee of $95 will be billed. This fee will need to be paid prior to the arrival of the rescheduled job.

 

7. Invoicing and Payment

Upon completion of the work, the Client will receive the invoice in electronic form via email, including a link to pay by card or e-check.

Other forms of payment, such as check or cash, are accepted in person, and the Client must contact the main office to coordinate payment.

Upon receipt of payment, a digital receipt will be sent via email for the Client's records.

 

 

 

Invoices are “Net 15” and must be paid within 15 days from the date of receipt.

Unpaid invoices will accrue interest at a rate of 2.5%, compounded monthly.

 

8. Long-Term Jobs and Large Projects

If a job takes more than one day, the Client will be billed weekly, and may be requested to pay a material deposit upfront, prior to starting the work.

The weekly invoice is a “progress payment” and must be paid before the Company can continue the work.

No further service will be provided to the Client until the progress payment is made. Net-15 does not apply to progress payments.

 

9. Demolition Work and Debris Removal

In the event of demolition work, a fee will be applied for debris removal and disposal, based on the volume of debris taken off-site, at a rate of $300 for each full truck of debris.

The minimum fee for debris removal (less than full truck) is $75.

 

10. Subcontractors

If needed, Finest Fix may hire a subcontractor (electrician, plumber, roofer, or other specialty trade) to complete specific tasks. The final cost for subcontractor services will be provided to the Client via email quote, including a 20% management fee.

 

11. Estimate for Service

Most estimates can be given over the phone, text, or email by client provided photos. If the Client requests a site visit solely for the purpose of providing an estimate, this will typically be done at no cost to the Client, unless notified otherwise by the Company prior to scheduling the visit.

The estimate will be provided in electronic form via email, and the Client can accept or decline the estimate.

The job may be priced as a lump sum or hourly labor rate, which will be specified on the estimate itself.

Any changes to the scope of work on a lump sum estimate will require a revised quote to be sent to the Client and for the Client to accept the new revised quote prior to proceeding with the work.

 

12. Contact Information

If an insurance certificate or W-9 is needed, or for any inquiries or concerns regarding these Terms and Conditions and the services provided by Finest Fix LLC, the Client may contact the Company's main office by phone at (267) 449-0081, or via email at Support@FinestFix.net.

 

13. Agreement to Terms

Any verbal or written agreement by the Client to proceed with the work constitutes acknowledgment and agreement to these Terms and Conditions.

By availing the services of Finest Fix LLC, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions in their entirety.